GET GOING

                The ISIC Mobility app

Get going with your ISIC Mobility app

Oh yes! You are the proud owner of an ISIC Mobility card. We are happy to have you, and are very eager to make travelling as easy as possible for you. That's why we have made an app for you. In the app you can find everything you might need for your travels. Please follow the steps below to download the app, register and make your first trip!

1. Go to your App Store or Google Play Store. Download "ISIC Mobility" (powered by Mobility Services B.V.). 

2. Choose to create an account and fill in your email address. We will sent you a verifaction mail to make sure we got everything right.

3. Enter the verification code in the app and click 'verify'.

4. Now set a password. Make sure it's a strong one!

5. To confirm you have read and understood the terms of use and the privacy statement, please tick the boxes to accept, and continue. 

6. Now you are going to connect your app account to your ISIC Mobility card. Choose 'Add card' and enter the 16-digit code from your ISIC Mobility card which you can find on the front of your card. The first 4 numbers al already filled in.

7. Now select and verify your payment method by a €0,01 payment.

     - Paying with your German, Belgian or Dutch IBAN? Select iDeal.

     - Paying with a creditcard? Select creditcard.

8. Your account is almost ready! A little patience. After 4 hours hours the required digital products will be ready to be picked up at an NS ticket machine or OV-chipkaart service point of your choice.

To make it a little easier, we made instructions about picking these products up. You can find those by clicking here.

Mobility Services B.V.

Utrechtseweg 9

3811NA Amersfoort

 

T: +31 88 934 34 08

M: info@isicmobility.nl

KvK: 74617419

Customer service:

Monday till Friday

08.00hr till 20.00hr.